Adobe Reader X: There was an error opening this document. Access denied.

Wednesday, February 29th, 2012

Adobe Reader X launches and gives the following error message:

There was an error opening this document. Access denied.

At first I tried disabling “Enable Enhanced Security” under “Preferences > Security” but that didn’t work, after further investigation I found out that it’s to do with Adobe Reader X’s new Protected Sandbox Mode, the following fix/solution seems to work (at least for me):
1.Open up Adobe Reader X
2.On the Toolbar Menu go to Edit > Preferences
3.Go to the general tab under Categories.
4.Untick “Enable Protected Mode at Startup”
5.If asked if sure, click Yes and then Ok.

Tags: Access Denied, Adobe, outlook, Reader, X
Posted in Error Messages, Software | No Comments »

Email Mesage won’t Print, Error: Undefined Offending Command: G2Ubegin

Friday, January 28th, 2011

A Customer In Woonsockett RI has the issue that the printer (Konica Minolta Bizhub 350) will not print certain emails.  They get the following message:

Error: Undefined

Offending Command:  G2UBegin

Stack:

/font

/TTE2601A90T00

REASON: The Email is in text for and you are using a Post Script Driver when you should be using a PCL Driver

Solution: Install PCL Driver

Solution Provided by Avanti Netwoks Inc. Providing Services from Boston to Worcester MA

Tags: Driver, error, Font, G2UBegin, KonicaMinolta, PCL, PS, Stack, Undefined
Posted in Error Messages, Exchange/Outlook, Printers | No Comments »

IE8 will not install the procedure entry point shreggetvaluew could not be located

Monday, October 25th, 2010

Problem Had a customer who needed to upgrade their Internet Explorer from 6 to 8.  They recieved the following error from IE8 install  ”the procedure entry point shreggetvaluew could not be located in the dynamic link library shlwapi.dll”?

 Solution

You need to have at least Service Pack 2 installed on

Internet Explorer 8

If your company is from Massachusett looking for Network Services Visit us as AvantiNetworks.com 

Tags: error, IE8, Internet Explorer 6, Internet Explorer 8, service pack 2, shlwapi.dll, shreggetvaluew, Windows, Windows Installer, xp
Posted in Error Messages, Internet Explorer | No Comments »